One question · two minutes · anonymous

THREE MONTHS IN

What made
the difference?

Alex, it's been three months since you joined Lumen, and we'd rather ask than guess. Tap the answer closest to true.

WHAT HAPPENS NEXT

Your answers
pick the fix.

We group the replies by theme and start with the one that comes up most. Next time, we'll tell you what changed.

Dana Cho

Head of support, Lumen

Thank you for the three months. Whatever you answer helps us decide what to fix next, and we read every one ourselves.

P.S. You can also just hit reply. That works too.

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