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Customer case study email template

A customer's result persuades better than your own pitch. Set like a magazine feature, this one tells the story in two halves, before and after, with the numbers in between, so a lead near a decision sees someone like them get there.

Example subject line
How Larkfield grew bookings 3x
Preview text
A four-person events company went from spreadsheets to a real pipeline in six weeks.
Use this template Opens in the drag-and-drop editor, ready to edit.

What's in this template

  1. Serif headline with the result, an italic summary and a reading time
  2. Team photo with a caption
  3. Before: the problem, in a heading and a short paragraph
  4. Six weeks later: 3 results in a ruled list
  5. After: the fix, with a short paragraph and a photo
  6. Customer quote on a teal band, with name and role
  7. Closing offer of a walkthrough, with a button

When to use it

Once a customer gives you a result you can name, send it to leads close to a decision, or to your whole list after a launch. It suits software, agencies and local services that can show a before and an after.

Make it yours

  • Lead the headline with the one result your customer would repeat.
  • Put three real before-and-after results in the ruled list.
  • Ask the customer to approve the quote and the photo first.

Use this template