Getting started
6 articles
How can we help?
Guides and answers for everything EmailFig, from your first import to your own sending infrastructure.
Contacts, lists & segments
19 articles
- Contacts, lists and tags: how they fit together
- Import contacts from a CSV
- Contact statuses explained
- Create a list
- This list doesn't meet our import quality bar
- Add, edit and delete contacts
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- Create and use custom fields
- Use tags to label contacts
- Export contacts to CSV
- Set up double opt-in on a list
- Customise the unsubscribe experience
- Suppressions: why an address can't be re-added
- Bulk actions on contacts
- Erase a contact (right to be forgotten)
- Clean your list of inactive contacts
- Why I can't delete this list or tag
- What is a segment?
- Build a segment with the rule builder
- Why engagement rules only look back 90 days
Campaigns
9 articles
Templates & content
9 articles
Automations
10 articles
Forms & landing pages
10 articles
Sending domains & deliverability
13 articles
Amazon SES (BYOS)
10 articles
Reports & analytics
7 articles
- Read a campaign report
- Metrics defined
- Why are my open rates inflated?
- See who clicked a specific link
- Recipient activity and CSV export
- Read your dashboard
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Account & security
10 articles
Billing & plans
11 articles
Sending policy & review
5 articles
API
1 article
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