Order thank-you and review request email template
The days after an order arrives are the right time to ask how it went. This email repeats the order like a receipt, adds a care tip for what they bought, and only then asks for a review, with related items below for the next order.
- Example subject line
- Your mugs made it. How are they settling in?
- Preview text
- A care note, your order at a glance, and a request for a photo if you have one.
Use this template
Opens in the drag-and-drop editor, ready to edit.
Listed in
What's in this template
- Headline saying the order is home
- Receipt card with order number, 3 line items and a total
- Short note on matching glaze and a replacement for anything chipped
- Care tip beside a product photo
- Blue band asking for a review with a photo, and a button: Write a review
- Row of 3 related products with prices and Shop links
When to use it
A day or two after the delivery date, once the package has been opened. Shops selling ceramics, candles, textiles or kitchenware suit it, since each of those needs a care tip and looks better in a customer's photo.
Make it yours
- Type in the real order number, line items and total, keeping the receipt layout.
- Rewrite the care tip for the product that was ordered, with your own photo.
- Pick three related products and point each Shop link at its page.
