First order thank you email template
A first order is the best moment to sound like a person. This one reads as a short note from the founder, with a headshot, a tip for each of two products and a P.S. about the packaging, so the box feels like it came from someone real.
- Example subject line
- Thanks for the first order
- Preview text
- A short note from the person who blends the spices.
Use this template
Opens in the drag-and-drop editor, ready to edit.
Listed in
What's in this template
- Large thank-you headline above a hero photo
- Round headshot with name and role
- Short personal note signed by the founder
- 2 product cards under a Where to start heading
- P.S. band about the packaging, with a button
When to use it
A day or two after someone's first order, sent from the owner's own name so the note reads as personal. Makers who ship small batches, like spices, candles or ceramics, can use it to follow up before a new customer's next purchase.
Make it yours
- Replace the headshot, name and signature with your own.
- Swap the two product cards for what you'd tell a new customer to try first.
- Rewrite the P.S. around something true about your packaging or shipping.
