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Win-back discount email template

Lapsed customers need a reason to come back, and a discount alone is rarely it. This one pairs a big 25% with a short list of what changed since their last order, so there is something new to look at as well as a lower price.

Example subject line
Come back for 25% off, and see what changed
Preview text
New fabric, faster shipping, and a discount that isn't going anywhere.
Use this template Opens in the drag-and-drop editor, ready to edit.

What's in this template

  1. Teal headline with a large discount figure
  2. Square product photo
  3. Greeting by first name, a short intro and a button: Shop with 25% off
  4. What's changed: 3 items tagged New or Fixed, each with a note
  5. Row of 3 figures with labels
  6. Discount code block with a second shop button

When to use it

For customers who have not bought in several months, on its own or as one of a few win-back emails. It works best when you have really improved something, like the product, the sizing or the shipping.

Make it yours

  • List the improvements you have made since your customers left, one line each.
  • Use your own discount and code in the headline, buttons and code block.
  • Update the three figures: delivery time, size range and discount.

Use this template