I'm not getting my sign-in code
Missing sign-in code? Check your spam folder and the address, resend it, or request a fresh one if it expired.
No code yet? Work through these in order. Most people find it in the first two.
Check your spam and promotions folders. Some providers file automated emails there, especially the first one from a new sender.
Check the address on screen. The Check your inbox screen shows exactly where the code went, with an edit link next to it. A mistyped address is the most common cause.
Resend it. After a short countdown, Resend code sends a fresh code. The old one stops working, so use the newest email.
The code expired. Each code lasts 10 minutes. An expired code shows “has expired. Send yourself a new one”. Click Resend code and try the new one.
The code isn’t accepted. A wrong code shows “isn’t valid. Check the email and try again”. After a few wrong tries you’ll see “Too many attempts. Please start again.” and go back to the first screen to ask for a new code.
You’ve asked for too many codes. If you see “Too many attempts. Please try again later.” or “Too many codes requested. Please try again later.”, wait a while and try again.
Still stuck? Email contact@emailfig.com with the address and roughly when you asked for the code, and a real person will help.
Related: Sign in without a password.