Bulk actions on contacts
Add many contacts to a list, tag them, or delete them in one go from the contacts table.
On the Contacts page, tick the contacts you want, choose an action in the bar above the table, and click Apply. The bar shows how many you’ve ticked. You can Add to list, Tag or Delete.
You tick one page (25 contacts) at a time. The checkbox in the header ticks the rows on screen, not everyone who matches your filter. So filter the table first, then work through it page by page. After each action you land back on the same page.
Add contacts to a list
- Filter the table to the people you want, then tick them.
- Choose Add to list, pick the list from Pick a list…, and click Apply.
The message counts only people who weren’t on the list already: “Added 3 contacts” with 25 ticked means 22 were already there.
Tag contacts
Choose Tag, type the Tag name, and click Apply. If the tag doesn’t exist yet, it’s created. The count is the contacts who didn’t already have it.
Check your automations before a big bulk add or tag. Everyone newly added to a list or tag starts any automation that begins with it, and may be emailed by it.
Delete contacts
Choose Delete, click Apply, then confirm. The contacts leave your contacts table, lists and segments, and stop counting towards your plan.
Deleting doesn’t unsubscribe anyone or add them to your suppression list. If you add or import the same address again, the contact comes back with their history and status.
Unsubscribe many people at once
Import a CSV of their addresses with a column set to unsubscribed, and map that column to Subscription status. They become unsubscribed and go on your suppression list. See Import contacts from a CSV. For one person, use Unsubscribe on their contact page.